:root{color-scheme:light;--color-primary-50: #eff6ff;--color-primary-100: #dbeafe;--color-primary-500: #2563eb;--color-primary-600: #1d4ed8;--color-primary-700: #1e40af;--color-surface-canvas: #f4f7fb;--color-surface-panel: #ffffff;--color-surface-muted: #f8fafc;--color-text-primary: #172033;--color-text-secondary: #566176;--color-text-muted: #7b879d;--color-border: #dfe5ef;--color-border-strong: #cbd5e1;--color-success: #15803d;--color-success-bg: #f0fdf4;--color-danger: #c62828;--color-danger-bg: #fef2f2;--color-warning: #b45309;--color-warning-bg: #fffbeb;--shadow-panel: 0 8px 24px rgb(23 32 51 / .06);--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--focus-ring: 0 0 0 3px rgb(37 99 235 / .22)}*,*:before,*:after{box-sizing:border-box}:focus-visible{outline:2px solid var(--color-primary-500);outline-offset:2px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;transition-duration:.01ms!important}}html,body,#root{margin:0;min-height:100%;font-family:Inter,PingFang SC,Microsoft YaHei,system-ui,sans-serif;color:var(--color-text-primary);background:var(--color-surface-canvas)}button,input{font:inherit}button{cursor:pointer}svg{width:20px;height:20px}.brand-mark{display:grid;place-items:center;width:44px;height:44px;border-radius:13px;color:#fff;background:linear-gradient(145deg,var(--color-primary-500),var(--color-primary-700));box-shadow:0 9px 22px #2563eb3d}.eyebrow{margin:0 0 8px;color:var(--color-primary-600);font-size:12px;font-weight:750;letter-spacing:.12em}.sales-login,.sales-success{position:relative;display:grid;place-items:center;min-height:100dvh;padding:max(24px,env(safe-area-inset-top)) 20px max(24px,env(safe-area-inset-bottom));overflow:hidden}.sales-login{background:linear-gradient(160deg,#edf5ff,#f8fafc 48%,#eef4fb)}.sales-glow{position:absolute;top:-160px;width:420px;height:420px;border-radius:50%;background:radial-gradient(circle,rgb(37 99 235/.16),transparent 68%)}.sales-card{position:relative;width:min(100%,420px);padding:26px;border:1px solid rgb(255 255 255/.8);border-radius:22px;background:#ffffffeb;box-shadow:0 28px 70px #1e40af1f;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.sales-card>header{display:flex;align-items:center;gap:12px}.sales-card header h1{margin:0;font-size:20px;letter-spacing:-.04em}.sales-card header p{margin:4px 0 0;color:var(--color-text-muted);font-size:10px}.sales-welcome{margin:34px 0 28px}.sales-welcome h2{margin:0;font-size:30px;letter-spacing:-.04em}.sales-welcome>p:last-child{margin:9px 0 0;color:var(--color-text-secondary);font-size:14px}.sales-card form{display:grid;gap:18px}.sales-card label{color:var(--color-text-secondary);font-size:13px;font-weight:650}.sales-input{display:flex;align-items:center;gap:10px;height:52px;margin-top:8px;padding:0 13px;border:1px solid var(--color-border);border-radius:11px;background:#fff}.sales-input:focus-within{border-color:var(--color-primary-500);box-shadow:var(--focus-ring)}.sales-input>svg{flex:none;color:var(--color-text-muted)}.sales-input input{min-width:0;flex:1;height:100%;border:0;outline:0;color:var(--color-text-primary);font-size:16px}.sales-input button{display:grid;place-items:center;width:44px;height:44px;border:0;background:transparent;color:var(--color-text-muted)}.sales-submit{display:flex;align-items:center;justify-content:center;gap:10px;height:52px;margin-top:4px;border:0;border-radius:11px;color:#fff;background:linear-gradient(120deg,var(--color-primary-500),var(--color-primary-700));box-shadow:0 10px 22px #2563eb38;font-weight:750}.sales-submit:disabled{cursor:not-allowed;opacity:.62}.sales-error{padding:11px 13px;border-radius:8px;color:var(--color-danger);background:var(--color-danger-bg);font-size:13px}.sales-card footer{margin-top:24px;color:var(--color-text-muted);font-size:11px;text-align:center}.sales-loading{display:grid;place-items:center;min-height:100dvh;color:var(--color-text-secondary)}.sales-success{align-content:start;background:var(--color-surface-canvas)}.sales-success>header{display:flex;align-items:center;gap:10px;width:min(100%,440px);padding:8px 0 24px}.sales-success>section{width:min(100%,440px);padding:30px 24px;border:1px solid var(--color-border);border-radius:20px;background:#fff;box-shadow:var(--shadow-panel);text-align:center}.success-icon{display:grid;place-items:center;width:62px;height:62px;margin:0 auto 18px;border-radius:50%;color:var(--color-success);background:var(--color-success-bg);box-shadow:0 0 0 9px #15803d0f}.success-icon svg{width:30px;height:30px}.sales-success h1{margin:0;font-size:24px}.sales-success section>p:not(.eyebrow){color:var(--color-text-secondary);font-size:14px}.profile-card{display:flex;align-items:center;gap:15px;margin:26px 0;padding:16px;border:1px solid var(--color-border);border-radius:13px;background:var(--color-surface-muted);text-align:left}.profile-avatar{display:grid;place-items:center;width:48px;height:48px;flex:none;border-radius:13px;color:var(--color-primary-700);background:var(--color-primary-100);font-weight:800}.profile-card div{display:grid;gap:6px}.profile-card span:not(.profile-avatar){display:flex;align-items:center;gap:6px;color:var(--color-text-secondary);font-size:12px}.profile-card svg{width:14px;height:14px}.coming-card{padding:15px;border-radius:12px;color:var(--color-primary-700);background:var(--color-primary-50)}.coming-card p{margin:5px 0 0;font-size:12px;line-height:1.6}.sales-logout{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;height:48px;margin-top:24px;border:1px solid var(--color-border);border-radius:10px;background:#fff;color:var(--color-text-secondary);font-weight:650}@media(max-width:380px){.sales-card{padding:22px 18px}.sales-welcome{margin:28px 0 22px}.sales-welcome h2{font-size:27px}}@media(orientation:landscape)and (max-height:520px){.sales-login{place-items:start center}.sales-card{margin:auto}.sales-welcome{margin:20px 0}.sales-card form{gap:10px}}.button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:44px;padding:0 16px;border:1px solid transparent;border-radius:10px;font-size:15px;font-weight:700;text-decoration:none}.button--primary{color:#fff;background:var(--color-primary-600);box-shadow:0 7px 18px #2563eb2e}.button--secondary{border-color:var(--color-border);color:var(--color-text-secondary);background:#fff}.button:disabled{cursor:not-allowed;opacity:.48}.sales-feedback-list,.sales-feedback-create,.sales-feedback-detail{min-height:100dvh;background:var(--color-surface-canvas)}.sales-feedback-header,.sales-feedback-page-header{position:sticky;top:0;z-index:10;display:flex;align-items:center;justify-content:space-between;min-height:76px;padding:max(14px,env(safe-area-inset-top)) max(18px,env(safe-area-inset-right)) 14px max(18px,env(safe-area-inset-left));border-bottom:1px solid var(--color-border);background:#fffffff0;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.sales-feedback-header h1,.sales-feedback-page-header h1{margin:0;font-size:23px;letter-spacing:-.035em}.sales-feedback-header .eyebrow,.sales-feedback-page-header .eyebrow{margin-bottom:3px}.sales-feedback-logout,.sales-feedback-back{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-width:44px;min-height:44px;border:1px solid var(--color-border);border-radius:11px;background:#fff;color:var(--color-text-secondary)}.sales-feedback-back{padding:0 12px}.sales-feedback-container,.sales-feedback-form,.sales-feedback-detail-content{width:min(100%,720px);margin:auto;padding:20px 18px calc(104px + env(safe-area-inset-bottom))}.sales-feedback-loading,.sales-feedback-empty{display:grid;place-items:center;min-height:260px;padding:32px;color:var(--color-text-secondary);text-align:center}.sales-feedback-empty{gap:8px}.sales-feedback-empty h2{margin:8px 0 0;color:var(--color-text-primary);font-size:20px}.sales-feedback-empty p{margin:0;line-height:1.65}.sales-feedback-toast{position:fixed;top:calc(86px + env(safe-area-inset-top));left:50%;z-index:30;transform:translate(-50%);padding:11px 16px;border:1px solid #bbf7d0;border-radius:10px;background:var(--color-success-bg);box-shadow:var(--shadow-panel);color:var(--color-success);font-size:14px;font-weight:700}.sales-feedback-card{display:block;width:100%;margin-bottom:14px;padding:18px;border:1px solid var(--color-border);border-radius:14px;background:#fff;box-shadow:var(--shadow-panel);color:var(--color-text-primary);text-align:left;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}.sales-feedback-card:hover{border-color:var(--color-primary-100);box-shadow:0 12px 30px #17203317}.sales-feedback-card:active{transform:scale(.99)}.sales-feedback-card-meta,.sales-feedback-card-footer{display:flex;align-items:center;justify-content:space-between;gap:12px}.sales-feedback-card-meta time{color:var(--color-text-muted);font-size:12px;font-variant-numeric:tabular-nums}.sales-feedback-status{display:inline-flex;padding:5px 10px;border-radius:20px;font-size:11px;font-weight:750}.sales-feedback-status--pending,.sales-feedback-status--hold{color:var(--color-text-secondary);background:var(--color-surface-muted)}.sales-feedback-status--processing,.sales-feedback-status--watching{color:var(--color-primary-700);background:var(--color-primary-50)}.sales-feedback-status--backlog{color:var(--color-warning);background:var(--color-warning-bg)}.sales-feedback-status--resolved{color:var(--color-success);background:var(--color-success-bg)}.sales-feedback-card h2{margin:14px 0 8px;font-size:18px;line-height:1.35}.sales-feedback-card-body,.sales-feedback-card-reply span{display:-webkit-box;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:2}.sales-feedback-card-body{margin:0;white-space:pre-wrap;color:var(--color-text-secondary);font-size:14px;line-height:1.65}.sales-feedback-card-footer{align-items:flex-end;margin-top:15px;padding-top:13px;border-top:1px solid #eef2f7}.sales-feedback-card-footer>span{flex:none;color:var(--color-text-muted);font-size:12px}.sales-feedback-card-reply{display:grid;min-width:0;margin:0;color:var(--color-text-secondary);font-size:12px}.sales-feedback-card-reply strong{margin-bottom:3px;color:var(--color-primary-700)}.sales-feedback-fab{position:fixed;right:max(20px,env(safe-area-inset-right));bottom:max(20px,env(safe-area-inset-bottom));z-index:20;display:inline-flex;align-items:center;gap:8px;min-height:52px;padding:0 20px;border:0;border-radius:26px;color:#fff;background:var(--color-primary-600);box-shadow:0 12px 30px #2563eb52;font-size:15px;font-weight:750}.sales-feedback-pagination{display:flex;align-items:center;justify-content:center;gap:12px;padding:18px}.sales-feedback-pagination button{min-height:44px;padding:0 14px;border:1px solid var(--color-border);border-radius:9px;background:#fff}.sales-feedback-page-header{justify-content:flex-start;gap:16px}.sales-feedback-form{display:grid;gap:20px;padding-bottom:calc(28px + env(safe-area-inset-bottom))}.sales-feedback-form>label{display:grid;gap:8px;color:var(--color-text-secondary);font-size:14px;font-weight:700}.sales-feedback-form>label>span{color:var(--color-danger)}.sales-feedback-form input,.sales-feedback-form textarea{width:100%;border:1px solid var(--color-border);border-radius:10px;background:#fff;color:var(--color-text-primary);font:inherit;font-size:16px;outline:none}.sales-feedback-form input{min-height:50px;padding:0 13px}.sales-feedback-form textarea{padding:13px;line-height:1.65;resize:vertical}.sales-feedback-form input:focus,.sales-feedback-form textarea:focus{border-color:var(--color-primary-500);box-shadow:var(--focus-ring)}.sales-feedback-form [aria-invalid=true]{border-color:var(--color-danger)}.sales-feedback-field{position:relative}.sales-feedback-field>small{position:absolute;right:12px;top:17px;color:var(--color-text-muted);font-size:11px}.sales-feedback-field input{padding-right:62px}.field-error{color:var(--color-danger);font-size:12px;font-weight:550}.sales-feedback-images{min-width:0;margin:0;padding:16px;border:1px solid var(--color-border);border-radius:12px;background:#fff}.sales-feedback-images legend{padding:0 6px;color:var(--color-text-secondary);font-size:14px;font-weight:700}.sales-feedback-images legend small{color:var(--color-text-muted);font-weight:400}.sales-feedback-image-actions{display:flex;flex-wrap:wrap;gap:10px}.sales-feedback-image-actions input{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.sales-feedback-image-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:14px}.sales-feedback-image-grid figure{position:relative;margin:0;overflow:hidden;border-radius:10px;background:var(--color-surface-muted);aspect-ratio:1}.sales-feedback-image-grid img{width:100%;height:100%;object-fit:cover}.sales-feedback-image-grid button{position:absolute;right:5px;top:5px;display:grid;place-items:center;width:36px;height:36px;border:0;border-radius:50%;color:#fff;background:#0f172ab8}.sales-feedback-form>footer{display:flex;justify-content:flex-end;gap:10px;padding-top:4px}.sales-feedback-detail-content{display:grid;gap:16px}.sales-feedback-info,.sales-feedback-replies{padding:20px;border:1px solid var(--color-border);border-radius:14px;background:#fff;box-shadow:var(--shadow-panel)}.sales-feedback-info>h2{margin:16px 0 10px;font-size:22px}.sales-feedback-info>p{margin:0;white-space:pre-wrap;color:var(--color-text-secondary);font-size:16px;line-height:1.75}.sales-feedback-info dl{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:20px 0 0}.sales-feedback-info dl>div{padding:12px;border-radius:10px;background:var(--color-surface-muted)}.sales-feedback-info dt{display:flex;align-items:center;gap:6px;color:var(--color-text-muted);font-size:12px}.sales-feedback-info dt svg{width:15px;height:15px}.sales-feedback-info dd{margin:6px 0 0;font-size:14px}.sales-feedback-detail-images{margin-top:20px;padding-top:18px;border-top:1px solid var(--color-border)}.sales-feedback-detail-images h3,.sales-feedback-replies h3{display:flex;align-items:center;gap:8px;margin:0 0 14px;font-size:16px}.sales-feedback-detail-images>div{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.sales-feedback-detail-images button{padding:0;overflow:hidden;border:1px solid var(--color-border);border-radius:10px;background:var(--color-surface-muted);aspect-ratio:1}.sales-feedback-detail-images img{display:block;width:100%;height:100%;object-fit:cover}.sales-feedback-replies h3 span{margin-left:auto;color:var(--color-text-muted);font-size:12px}.sales-feedback-reply-empty{margin:0;padding:24px;border-radius:10px;background:var(--color-surface-muted);color:var(--color-text-secondary);text-align:center;line-height:1.6}.sales-feedback-timeline{display:grid;gap:14px}.sales-feedback-timeline article{padding:15px;border-left:3px solid var(--color-primary-500);border-radius:0 10px 10px 0;background:var(--color-surface-muted)}.sales-feedback-timeline article header{display:flex;justify-content:space-between;gap:12px}.sales-feedback-timeline time{color:var(--color-text-muted);font-size:11px}.sales-feedback-timeline p{margin:9px 0 0;white-space:pre-wrap;color:var(--color-text-secondary);font-size:14px;line-height:1.65}.sales-feedback-lightbox{position:fixed;inset:0;z-index:100;display:grid;place-items:center;padding:60px 16px 16px;background:#0f172ae6}.sales-feedback-lightbox>button{position:absolute;right:16px;top:max(16px,env(safe-area-inset-top));display:grid;place-items:center;width:44px;height:44px;border:0;border-radius:50%;background:#fff;color:var(--color-text-primary)}.sales-feedback-lightbox>img{max-width:100%;max-height:100%;border-radius:10px;object-fit:contain}@media(max-width:420px){.sales-feedback-container,.sales-feedback-form,.sales-feedback-detail-content{padding-right:14px;padding-left:14px}.sales-feedback-card,.sales-feedback-info,.sales-feedback-replies{padding:16px}.sales-feedback-info dl{grid-template-columns:1fr}.sales-feedback-image-actions .button{flex:1;padding:0 10px}.sales-feedback-form>footer .button{flex:1}}@media(min-width:640px){.sales-feedback-image-grid,.sales-feedback-detail-images>div{grid-template-columns:repeat(4,1fr)}}.sales-feedback-form{gap:18px}.sales-feedback-form>label>.sales-feedback-label,.sales-feedback-image-heading .sales-feedback-label{display:inline-flex;align-items:center;gap:3px;color:var(--color-text-secondary);font-size:14px;font-weight:700;line-height:20px}.sales-feedback-label b{color:var(--color-danger);font-size:13px;line-height:1}.sales-feedback-images.sales-feedback-images--subtle{margin:0;padding:2px 0 0;border:0;border-radius:0;background:transparent}.sales-feedback-image-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.sales-feedback-image-heading>div{display:flex;align-items:baseline;gap:7px;min-width:0}.sales-feedback-image-heading small{color:var(--color-text-muted);font-size:12px;font-weight:400}.sales-feedback-image-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px}.sales-feedback-image-actions .button{flex:1;min-height:48px;border-style:dashed;color:var(--color-text-secondary);background:var(--color-surface-muted);box-shadow:none;transition:border-color .18s ease,color .18s ease,background .18s ease}.sales-feedback-image-actions .button:hover{border-color:var(--color-primary-500);color:var(--color-primary-700);background:var(--color-primary-50)}.sales-feedback-image-actions label{cursor:pointer}